Resolved

Delays in Email/SMS Notifications

10:00am PT Currently experiencing some delays in Email/SMS Reminders/Notifications, running 30-45 minutes behind. We expect this to be resolved shortly.

This issue has been fully resolved by 2pm PT

Resolved

Redtail API Slowness / High Latency

Customers integrated with Redtail will see slow page loads and or slow calendar syncs with Redtail.

Redtail is experiencing long load times via their API at this time.

Update:
May 14 9:20am, Redtail continues to have API latency and timeouts. Redtail is working on this issue.

Resolved

Redtail API Slowness / High Latency

Redtail customers will experience slowness within the GReminders App due to Redtail CRM latency issues. Redtail is aware of the issue and it working to address this.