Resolved

Redtail CRM Connections are having problems

2/27 7:35am - Redtail API has been restored. This incident should now be fully resolved. If you continue to see any issues here please contact support@greminders.com.

2/27 7:00am - Redtail has confirmed the problem and is working on a fix. We will post updates here as we get more information from Redtail.

2/26 8:50pm - The issue seems to be with Redtail API Authentication. We have opened a ticket with Redtail.

2/26 6:40pm - All Connections to Redtail CRM/Calendar are having trouble. We are investigating the situation and will post an update soon.

Resolved

Redtail CRM Users may have trouble with Public Booking Pages

Users of Redtail Calendar may experience booking errors with GReminders because Redtail Infrastructure is undergoing maintenance between February 16th, 6:00 PM PDT
and Monday, February 19th, 6:00 PM PDT.

Please see https://status.redtailtechnology.com/ for more details.

Redtail has completed its maintenance as of Feb 19, 6pm PT and the Redtail Integration should be fully operational again. Let us know if you experience any issues.